MAXIMISE FAQ

Good Question. Here's why...
1. Experience and quality - we are the longest established Stag and Hen Weekend company with over 15 years of providing the best weekends around.

2. Fantastic range of accommodation, activities and nightlife - 15 years has taught us a lot about the best options for our groups.

3. Dedicated Weekend account manager for you - relax, you will be dealing with people that know our locations and products so they can help you plan a superb weekend.

4. MyWeekend Online - your very own group management software that allows you to add your group names, send them an invite showing your itinerary along with pictures and descriptions of the events and allows each individual to pay online saving you the hassle of collecting everyone's money. It also allows you to pay for others if they can only pay you directly, allows you to keep track of who has paid and who has not and it allows you to view and print off your itinerary including maps and directions. You can even buy hen and stag weekend accessories and t-shirts....basically MyWeekend Online allows you to manage your group with minimal hassle.

5. We love what we do and we are committed to providing you the best stag weekend or hen weekend possible.

Simple really! You can either call us now on 0208 236 0111 or there are 4 ways to make an enquiry via our website and the buttons are clearly visible at the top of each location page. You can 1. Request a call-back to discuss ideas for your weekend. 2. Make an online enquiry for an email reply to any specific questions. 3. Check availability for a specific package. 4. Use our build your own tool to create the exact weekend of your choice and send that to us to check best prices.

Firstly you are assigned a dedicated account manager based on your chosen location. We want to make sure you are speaking to someone who knows your destination well and can advise you on your weekend. It is important that we speak to you to discuss your weekend. You want to get this right for all of your friends so speaking to us will allow us to get the weekend itinerary exactly right first time. This initial chat will help us to help you and will actually save you time rather than getting the wrong itinerary or missing out on any new offers or products that our team can inform you of.

You should book as early as possible! Booking early gets you the better hotels in the best location, it also means you are more likely to get the exact time you want for your activities. The later you leave it the less likely it is that your ideal time will be available.

No not at all. We have been doing this for years and we know that getting the final numbers can be difficult so to encourage you to book as early as possible we do not take a per person deposit. This means you can confidently book your weekend and give us your best guess of how many you think will attend. You can change numbers up and down until the agreed date for the final payment and you are not liable for anyone who drops out.

Very simple and risk free! We just ask you to pay for yourself in full and that acts a group deposit for your best guess of numbers. We don't want you to be worrying about who is definitely coming and who is not sure. We want to you book, make sure the hotel and activities are in place, and not worry about losing any per person deposit that most other companies charge! You are not charged for changing your numbers up until the final payment date. A £20 admin fee may be required if changes are made after the final payment date.

Maximise can help you here. As group leader you will have access to MyWeekend Online - our very own group management system. In here you can add your friends to the group and then send them a great invite that shows them the full itinerary with descriptions and images of the hotels, activities and nightlife. Your friends can then click the pay online button and pay for their own attendance. In a separate area, you will be able to see who has paid, resend invites to those lagging behind or remove those unable to attend. Easy!

Yes! They will all receive the invite from you and can all pay online by credit card or debit card or by online bank transfer. And even if they do give you the cash you can use MyWeekend Online to make a payment yourself and then allocate the money to the person who has paid you.

With MyWeekend Online, individuals can log on and pay any amount whenever they want. So if the package price is £150 and you are going away in six months time they could login once a month and pay £30 a month. Each time a payment is made, MyWeekend Online will calculate and display how much each person has paid and how much each person has outstanding.

You and each member of your group can can pay online through your MyWeekend online area. Maximise accepts major credit cards, debit cards and bank transfers via online banking. There is a 2.5% charge for all debit cards and a £1.50 transaction charge for debit cards. Bank Transfers are free of charge.

Yes no problem. We are here to help and take the hassle away from you as the organiser. You will have your own account manager and a team to back them up, so as long as we have enough notice and availibility is ok, we can make changes.

Maximise will ensure everything is booked according to your specific itinerary. We will then send you a confirmation of your weekend that outlines what you have booked and how much you have paid. It will also inform you of your final payment date, when you need to let us know your final group size.

We know that sometimes someone in a group thought someone else was doing all the arrangments! Maximise have strong relationships with all suppliers and can often help with last minute planning and can often place in good hotels despite the late booking as we work on allocation with many hotels. Give our weekend team a call and they will be able to help you.

We aim to provide the best value for money accommodation in the most central locations for your chosen destination. Our standard hotels are 3 star hotels in twin or triple rooms, all with en-suite, all with breakfast included and all with a bar! All our hotels are selected by our team and must be suitable for stag and hen groups. Our team rates the hotels according to location, facilities, service and the bar! Overseas destinations often come with pools in the sunnier resorts and we can also provide excellent apartments in all destinations.

Maximise work with major hotel chains as well as good quality independent hotels. We have a stock of over 1000 hotels from luxury 5* right down to budget B&B for those just wanting somewhere to rest their weary head! We even have a great range of 3 and 4 star apartments in almost every destination so if you want a bit of private luxury then we can help. When discussing your weekend with our weekend team you can ask to upgrade to 4 star with leisure facilities or ask for decent budget alternatives. We place thousands of stag and hens and our hotels are tried and tested, in great locations and because of the volumes we place, great value!

Over the years we have built strong relationships with a wide range of central hotels in each location we operate. We will provide you with the best options dependant on the amount of time you give us. This is why we encourage you to plan and book well in advance. Booking two months before you go limits options available but booking six months ahead of travel will ensure you the best and most central hotels.

Over 15 years of experience has helped us to build up the best suppliers for activities. There are often two, three or even four options for many of the activities in each location. Using this information we are able to do assess which site is best for your group, which site is closest to your hotel, which site fits in best with the rest of your itinerary so that we can thereby reduce the amount of travelling you have to do.

We will always look at the logistics of every element of your weekend. We will choose the best site for your group and will always consider timings to help the weekend run smoothly. There is nothing worse than having to rush around on a weekend away! There are very few sites that are more than 30 minutes away from the hotel but in these unusual circumstances we will always inform you.

For UK destinations we do not include transport to the activities in our package prices. We provide full details and maps for all activities so groups can get there under their own steam. We can of course organise transport through our network of minibus companies who work with us and will be happy to provide you with a price to get you to your activities and back. In our non UK destinations we generally always include transfers to the activities in the package price along with a guide to make sure there are no problems.

We will make every effort to start your chosen activities at the time you request however the later you book your weekend the less likely you are to get the exact time. Some activities have a fixed time, our weekend team will advise you of timings of events.

Maximise are ATOL protected and can arrange flights for your group along with airport transfers, hotels, activities and nightlife so we really do make it easy for you to arrange your weekend. One call and we can arange the lot and if we are also arranging airport transfers it keeps everything simple. However if you want to book your flights independently then as long as you supply the flight details we can still arrange airport transfers and the rest of the ground package.

Yes we do. Like every professional company we do and you should only book with a company that does. Terms and conditions are there to protect both you and us.

We strongly recommend that you do. Maximise can provide a specialist Activity Travel insurance but if you do decide to provide your own insurance cover, make certain the policy covers you adequately for your needs relative to your specific itinerary.

Maximise provide 24 hour emergency telphone numbers in all locations for our local reps who can be with you quickly if there is a problem. Generally they can sort out problems, give directions or advice over the phone - it is reassuring to know that someone is on hand to help if you need it. Most weekend companies leave you to your own devices and do not provide this service.