WHAT OUR CUSTOMERS SAY..........
Because...
1. ...we understand that this is the most important weekend of all
It was us who started it all off in 1997 and since then we've learnt a thing or two about what makes a successful weekend. Impeccable organization, lowest prices, flawless service and the best, tried and tested venues are some of those ingredients.
We have the most activity, nightlife, accommodation and service options, and are able to secure priority booking at the lowest prices for our customers. We know which the best venues are, and they are the only ones we use.
Maximise knows what makes a fun weekend, but delivers it to the most exacting, professional and meticulous standards possible. That's why Marriott Hotels chose us as their official provider (see the website for details).
2. ...your money is safe and secure with us
A lot of Stag and Hen weekend companies operate irresponsibly, without adequate financial protection for their customers. We adhere to a strict, ethical code of practice in all its dealings with customers. Maximise act as agents for Strand Travel Ltd, who hold ATOL (5429) and ABTA (94506) licences. This means you enjoy full financial protection for your weekend. We also guarantee your deposit, something of a rarity amongst tour operators. So if you cancel your weekend, we'll honour your deposit against any future weekend that you book with us.
3. ...we help you organize your weekend right the way through to D-day
Our MyWeekend Online area will help make a difficult task an awful lot easier. Chasing payment from group members, especially if you don't know them, can be a real headache. With MyWeekend Online each member has a login/password and can make payments individually, whenever and in whatever amount. There you can manage your itineraries and bookings, edit the group, send invites, allocate payments, alter attendance and make purchases for the weekend from our store, and more!
And we don't just leave you high and dry once you've booked your weekend. We like to keep in touch via newsletters in the run up to the weekend, giving you info and tips on how to make it one to remember. If you like you can join our Facebook and Twitter pages, where we update customers and fans on what's going on in the world of Stag & Hen weekends.
4. ...great activities and experiences are our passion
Maximise also runs the ActivityGifts™ website www.activitygifts.co.uk. We didn't choose to set up an experience gifts company for nothing - we know they complement each other. So book your weekend with Maximise and if its a group of 15 or more we will give you the option of a free Activity Gift. Ever fancied racing a Ferrari or a relaxing trip to a spa with a friend?
5. ...we have the experience and expertise necessary
The great benefit of booking with us is that it's the only way of ensuring that you get the absolute best quality stag or hen friendly accommodation, activities and nightlife for your money. We consistently try and test everything, conduct surveys, interview personnel, assess equipment and insurance and so forth. There are a lot of substandard venues out there, and its very hard to know who you're dealing with until you arrive and its too late. As the person responsible for other people's cash, this is the last thing you want. That's what we're here for. No risk, no hassle.
6. ...we put in every effort
Maximise works hard to gain customers and seeks to offer them genuine value. Our longstanding relationship with suppliers means we get fantastic prices that we can then pass on to the customer. As well as the best prices, we have special offers like no other company. Get hold of the maid of honour or best man or just someone you know who needs to arrange a weekend, get them to book with Maximise, and claim your cash gift! It couldn't be easier! Go away in a group of 15 or more and gain a free place on the weekend, or claim experience gifts from our sister site ActivityGifts.co.uk for yourself or the groom, or for both of you!
7. ...we have a great team that is there to support you at every stage
Every best man and maid of honour that books with Maximise has their own personal account manager to help them arrange their weekend at every stage. We seek to provide a personal service to our customers, catering for their individual needs and designing a weekend that will suit them. We draw on our immense experience in this field to do this, and we are the only company with a 24 hour emergency weekend contact.
8. ...we have a flexible booking procedure to suit a difficult task
Maximise understands that booking a stag or hen weekend on behalf of a large group is no easy task. For this reason we pride ourselves on having the most flexible booking procedure in the industry. Secure your weekend for just the price of one person's package (NOT an awkward per person deposit), regardless of the size of the group, and amendments are free up until when you pay for the weekend in full. Unlike many other companies, we do not have a minimum group size, and so costs per person will not go up if the group size goes down, except for certain size sensitive activities.
9. ...our customers love us!
Our customers let us know how we're doing - we get lots of repeat bookings and referrals and we receive hundreds of emails from happy hens and stags thanking us for a great weekend! These emails make our day, and all the customers who do use us again enjoy priority booking status and additional savings.